carpet cleaning
carpet cleaning professionals leather cleaning specialist trained professional mattress cleaning

NCCA MEMBER

MattVac have been trained in carpet and upholstery cleaning by the National Carpet Cleaners Association who are one of the leading specialists in the business.

We are a full member of the NCCA, Member No 1869 and are fully insured.

eco carpet clean
eco friendly
We offer an eco carpet cleaning service - call us for details

SOME TIPS TO DEAL WITH SPILLS AND STAINS :-

Before attempting any stain removal treatment ALWAYS test solutions in an inconspicuous area. This will prevent potential damage to the carpet fibre or its dyes. Please read Disclaimer.

CARPET CLEANING - FREQUENTLY ASKED QUESTIONS

Q. How long will my carpets take to dry?

A. Most carpets are dry within 2 - 3 hours, some take longer dependant on the level of soilage, atmospheric conditions and the type of fibre. We can assist the drying process with the use of air movers.

Q. Do you move furniture?

A. We will move most furnishings such as tables, chairs, sofas to allow us to clean underneath. All we ask is that you move all small, breakable and valuable items that may be in the way during the cleaning process.

Q. Will my carpet shrink?

A. Shrinkage can be caused by overwetting the carpet. The machinery we use has 3 high powered vacuums which ensures no excess water remains in the carpet following the rinsing process. However there are particular carpets that are prone to shrinkage. We will highlight any potential problem at the time of survey and advise on measures for prevention.

Q. How long will it take to clean my carpets?

A. At the time of survey we will be able to give you a more accurate timescale.

Q. Can you fix indentations from heavy furniture?

A. No guarantee can be made on removing indentations from heavy furniture. In addition to the pile of the carpet being crushed, the backing of the carpet is indented. Heat, moisture and hand grooming with our equipment will help, but it will take time to release back to normal. Severe cases may be permanent.

Q. How often should a carpet be cleaned?

A. On average, a carpet should be cleaned at 6 monthly intervals. However the frequency of cleaning will vary depending upon the number of occupants in the household and level of usage.

Q. Can you remove tea, coffee, red wine etc...

A. We cannot make any guarantee on stain removals as some stains can be permanent. We have a higher success rate of removal if we attempt to remove spots before anyone else attacks the problem. Improper stain removal procedures can turn a spot into a permanent stain.

Q. Can you remove pet odours?

A. Yes we can take care of the odour.